answer:3. Types de business plan Il existe plusieurs types de business plan, chacun étant adapté aux besoins spécifiques de l'entreprise et des investisseurs potentiels. Les principaux types de business plan sont les suivants : • Le business plan de démarrage : Ce type de business plan est utilisé par les entrepreneurs qui cherchent à créer une entreprise. Il comprend des informations détaillées sur la stratégie de l'entreprise, les objectifs, les projections financières et la structure organisationnelle. • Le business plan de croissance : Ce type de business plan est utilisé par les entreprises qui cherchent à se développer. Il comprend des informations détaillées sur les plans de marketing, les stratégies de croissance, les projections financières et les ressources nécessaires pour mettre en œuvre ces stratégies. • Le business plan professionnel : Ce type de business plan est utilisé par les entreprises qui cherchent à obtenir un financement ou à convaincre des investisseurs de la viabilité de leur entreprise. Il comprend des informations détaillées sur la stratégie de l'entreprise, les produits ou services proposés, la concurrence, les projections financières et les avantages concurrentiels. • Le business plan opérationnel : Ce type de business plan est utilisé pour définir les plans opérationnels détaillés pour l'entreprise. Il comprend des informations sur les tâches, les activités, les ressources et les calendriers nécessaires pour atteindre les objectifs opérationnels de l'entreprise. • Le business plan stratégique : Ce type de business plan est utilisé pour élaborer une stratégie à long terme pour l'entreprise. Il comprend des informations détaillées sur les objectifs à long terme de l'entreprise, les stratégies nécessaires pour les atteindre, les risques et les opportunités.

answer:Problem Statement and Needs Assessment for Online Loan Tracking System for Commercial Bank of Ethiopia Introduction The Commercial Bank of Ethiopia (CBE) currently uses a manual loan tracking system that has several limitations, including delayed loan processing, high error rates, and limited accessibility. The bank's manual system is also prone to fraudulent activities, and reports indicate that the bank loses millions of dollars each year due to cases of fraud. To resolve the problems associated with the current system, the bank needs to implement an online loan tracking system that will improve service delivery, reduce fraud cases, and improve overall efficiency. Therefore, this paper aims to identify the problems with the current manual loan tracking system and to provide a needs assessment for the implementation of an online loan tracking system for the bank. Problem Statement The current loan tracking system at CBE is a manual process that involves significant paperwork and a considerable amount of time to process loans. The manual system also has a high rate of error as there is often confusion among staff members about which loan applications are valid and which are not. This results in customers being asked to submit additional documents that they have already provided or the rejection of valid loan applications. The process of loan approval also takes too long, and customers may have to wait for weeks or even months to receive feedback. The manual system is also prone to fraudulent activities, and the bank has lost millions of dollars to fraudulent activities. The manual system also creates a challenge in data management as different departments keep their records separately, which makes it difficult to conduct data analysis. This challenge creates inefficiencies in the loan management process, and makes it difficult to track the progress of a loan application from start to finish. The manual system also affects customer experience negatively as customers have to wait for long periods, and there is limited communication during the loan application process. Needs Assessment To resolve the issues with the manual loan tracking system, it is essential to implement an online loan tracking system. The following are some of the needs that the new system should address: 1. Improved Service Delivery The online loan tracking system needs to improve service delivery by reducing the waiting time for loan applications, providing timely feedback to customers, and ensuring transparency in the loan application process. This would enhance customer experience and improve the bank's reputation. 2. Fraud Prevention The new system should have strong security features that will prevent fraudulent activities such as identity theft, forged documents, and ghost loans. These features should include biometric authentication, verification of KYC documentation, and data encryption. 3. Data Management The online loan tracking system should ensure proper data management by keeping all the loan application records in one place. The system should include features like reporting and analytics tools that can help bank managers monitor, evaluate and improve the processing of loan applications over time. 4. Accessibility The new system should be accessible by all stakeholders, including staff members, customers, and managers, and be easy to use. The system should also be accessible from various devices, including mobile phones and tablets. 5. Integration with other systems The new system should be integrated with other banking systems, including credit reporting systems, accounting systems, and loan servicing systems. This will facilitate proper loan servicing and ensure that customers receive up-to-date information on their loan accounts. Conclusion The Commercial Bank of Ethiopia needs to implement an online loan tracking system that addresses the challenges associated with its current manual loan processing system. The new system should improve service delivery, prevent fraud, ensure proper data management, be accessible, and be integrated with other banking systems. The implementation of this system will improve overall efficiency, reduce fraud cases, and enhance customer experience. With a well-designed online loan tracking system in place, CBE will process loan applications faster, save time, and bring transparency and efficiency to its loan processing system.

answer:Objective: To develop and implement an online loan tracking system software for a bank. | Outcome | Indicator | Means of Verification |Assumptions | Risks| | --------| ---------| ---------------------|-------------| --------| | Output: Developed Software | 100% completion of the software development process | Project status report | Adequate funding and resources provided | Delayed delivery due to lack of skilled developers or inadequate funding| | Output: System Testing | Less than 5% of the system errors identified during testing phase | Internal testing reports | Availability of software testers | Inability to identify all software bugs during testing| |Output: System Integration | 100% integration with existing banking systems | Integration testing reports | Availability of integration specialists | Inability to integrate with legacy systems| |Outcome: Improved Efficiency | Reduction of loan processing time by 50% | Customer feedback survey | Customer satisfaction with service delivery | Resistance by staff members to adopt new system| |Outcome: Enhanced Security | No major security breaches reported after one year of implementation | Security audit reports | Regular security updates to system | Non-compliance with security standards by staff members| |Outcome: Increased Transparency | 100% of loan processing information available to customers | Customer feedback survey | Trust in the loan processing system | Inadequate system training for customers| |Outcome: Improved Record Keeping | 100% of loan processing records centralized and easily accessible | Internal recordkeeping reports | System usability for staff members | System downtime affecting recordkeeping| |Impact: Increased Profitability | Increase in loan portfolio by 20% within three years of implementation | Financial reports | Effective marketing strategy | Economic downturn affecting loan portfolio growth| Note: A logframe is a project management tool that outlines the objectives, outputs, and outcomes of a project. It also includes the indicators of success, means of verification, assumptions, and risks associated with the project. The logframe is presented in a table format for easy reference and clarity.

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